SOHOBE Invoicing Policies

Invoices

SOHOBE clients receive Invoices, Sales Receipts and Statements by e-mail. To request the change to paper invoicing, contact . Use the subject "Paper Billing Request" and make sure to include your name as it appears on your invoices. Your request should come from the e-mail address associated with your billing account. There is only one e-mail address associated with a customer or client.

E-mail Invoices, Sales Receipts and Statements will be sent to the e-mail account associated with the client name. One e-mail address is associated per client or customer. To update the e-mail association, e-mail billing from your associated e-mail address to request a change form.

Your e-mailed invoice will contain a link to a PayPal merchant account, so that the Invoice can be paid with any major credit card. With this method, there is no need to set up a PayPal account. You may also choose to mail in your payment by postal mail. More information about making payments may be found on the Payments page.

Invoices are sent usually weekly to clients who qualify for a weekly billing cycle. There may be occasions when this billing cycle is disrupted. Clients with alternate billing cycles will receive Invoices according to their payment schedule arrangements.

Invoices will indicate a due date. Payment before or by the Due Date is required to avoid any Finance or additional charges.

Unless an Invoice or Payments is being reviewed, no payment can be made to a specific Invoices. Payment will, as a rule, be applied to the oldest outstanding Invoice.

Payments should be made out to SOHO Business Enterprises.

Monthly Statements

Monthly statements are sent to clients who receive Invoices, and who have an open balance. By open balance it is meant that the client still has unpaid Invoices at the time the Statement was created. Monthly statements show currently open Invoices. and their Due Date.

Monthly Statements are a courtesy to help track client Invoices. Clients with no outstanding balances will not receive a Monthly Statement.

Monthly Statements provide an aging to alert clients to outstanding Invoice balances. Clients with delinquent balances may be assessed late fees and finance charges. Such charges will appear on the Statement, and are due immediately. To avoid these fees, payments should be made before the Due Date. Because of the Due Date, payments should be made against Invoices, and not Statements.

Finance charges, if any, will be noted on Monthly Statements. Payments received will be applied to outstanding Finance Charges first. More information about how payment are processed may be found on the Payments page.

Monthly Statements should be checked by clients to ensure that Invoices and their corresponding payments have been applied correctly. Should a payment be missed, or should there be any questions about your billing, please e-mail SOHO Business Enterprises at its billing e-mail address immediately.

Clients that would like to request additional Monthly Statements, may do so by e-mailing SOHO Business Enterprises at its billing e-mail address. Statements for accounts with no outstanding balance may also be requested. An administrative fee may be assessed for Statement requests that are deemed excessive.

Year-End Statement

A Year-End Statement may also be requested. Clients should make their request no later than 2/28 of the tax year for which the Yearly Statement is required. An administrative fee may be assessed for Year-End Statement requests that are deemed excessive, or require research into prior calendar or tax years.

Paper Delivery

Paper Invoices are sent usually bi-weekly to clients who qualify for this type of billing cycle. There may be occasions when this billing cycle is disrupted. Clients with alternate billing cycles will receive Invoices according to their payment schedule arrangements.

Invoices will indicate a due date. Payment before or by the Due Date is required to avoid any Finance or additional charges.

Invoices are sent to Clients as a 2-part form. Clients should return the pink copy and payment to SOHO Business Enterprisesí secure post office box. The address for the post office box is printed on each Invoice.

Payments should be made out to SOHO Business Enterprises.

Clients should retain the white copy of Invoices received for tax purposes. A qualified bookkeeping professional or tax advisor can help you with record keeping requirements issues.

Payments made to specific Invoices must have the corresponding pink copy included. If no pink copy is included, the payment will be applied to the oldest outstanding Invoice.


These policies are subject to change without notice. Please do not include correspondence as part of, or written on, your payment notice. Contact SOHOBE billing directly with your issues.

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